FAQ
Frequently Asked Questions
How long does order processing take?
Orders are typically processed within 1–3 business days after payment is completed. Weekends and holidays are not included.
How long does delivery take?
Standard delivery within the United States is estimated to take 3–7 business days after processing. Delivery estimates are not guaranteed because carrier delays, weather, holidays, and other circumstances may affect arrival times.
Where does LaKadish Hair ship?
We currently ship within the United States only.
How can I track my order?
Tracking information will be emailed to you after your order ships. Please allow up to 24–48 hours for tracking updates to appear in the carrier’s system.
Can I change my address or cancel my order?
Contact us immediately at lakadishhair@gmail.com. We will try to help, but changes and cancellations cannot be guaranteed after an order enters processing or fulfillment.
What is your return policy?
Eligible return requests must be made within 14 days of delivery. Hair products must remain unworn, unused, unwashed, unaltered, and in their original packaging with all tags, seals, bands, and protective materials intact. Lace must remain uncut, untinted, and unaltered.
Do you offer exchanges?
We do not offer direct exchanges. If your return is approved, you may place a separate order for the desired item.
What should I do if my order arrives damaged, defective, or incorrect?
Contact us promptly at lakadishhair@gmail.com with your order number and clear photographs of the item and packaging. We will review the issue and work to make it right.
How should I care for my hair?
Follow the care instructions provided for your specific product. Handle the hair gently, avoid excessive heat and harsh chemicals, and store it properly when it is not being worn.
How can I contact LaKadish Hair?
Email us at lakadishhair@gmail.com. We will be happy to assist you.